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‎07-02-2016 08:27 AM

HP Recommended
Product: Laserjet P1102w
Operating System: Microsoft Windows 10 (64-bit)

After I upgraded to Windows 10, I noticed my printer would not print more than one page, even though multiple page were supposed to print. (I can't say if this directly coincided with my switch to Windows 10, as it seems the problem didn't start immediately.) I reinstalled the drivers and software and now it is printing only two pages (as opposed to one), but the problem remains. Can anyone offer any suggestions as to how to get my printer to print normally again? Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-02-2016 03:38 PM

HP Recommended

I uninstalled everything related to my HP printer (in Device Manager: Printers and Print Queues) and searched my computer for everything related to my HP printer and deleted all that too. Then I reinstalled the drivers and software from the HP website. I updated Java too (I have no idea how much that has to do with my printing). I turned off my printer and unplugged it for a minute before turning it back on. I restarted my computer and now it seems to be printing normally. Praise the LORD!!

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1 REPLY 1

‎07-02-2016 03:38 PM

HP Recommended

I uninstalled everything related to my HP printer (in Device Manager: Printers and Print Queues) and searched my computer for everything related to my HP printer and deleted all that too. Then I reinstalled the drivers and software from the HP website. I updated Java too (I have no idea how much that has to do with my printing). I turned off my printer and unplugged it for a minute before turning it back on. I restarted my computer and now it seems to be printing normally. Praise the LORD!!

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