Printing Multiple Envelopes in Tray 2

[smhtorres]

Before I upgraded to Catalina, I was able to print envelopes from tray 2 by using a custom doc size via Adobe Illustrator. Now, I can only get it to print one at a time via tray 1, which is taking forever when printing multiple envelopes. I am trying to print an A7 (7.25 x 5.25) envelope. Does anyone know where my setting might be off for tray 2 to no longer work?

[TEJ1602]

@smhtorres, Welcome to HP Support Community!

Ensure you have the right settings for the paper tray before you print. Refer to the document HP Printers - Print Settings Guide (Mac). Also, use this document  Printing Envelopes (Mac) for help.

This will help us isolate the issue. If the issue persists, I can help you with additional troubleshooting steps.

Keep me posted. 

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