• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
M1212nf
Microsoft Windows 7 (64-bit)

From other posts / I’m trying to find the laser unit on m1212nf?? It’s printing and scanning blank pages 

thanks 

4 REPLIES 4
HP Recommended

There is a pin when opening the top cover you'll see it which used to insert into the opposite area to open the laser scanner's door.

If the pin is broken everything you print / copy / scan out all will be blank and does'nt have any error message.

Check to see if it is there or not if ther's not insert a paper into the hole to keep the laser door opening it will be fine.

 

I'll give you the pictures to show up where the pin and hole are, they're not on the M1212 but all the same.

 

1552278869846.jpg1552278897165.jpg

 

HP Recommended

thank you for taking the time to help me. I checked to see / sending one pic of the flap and the white piece on the other side it fits into. Seem like it’s intact?

image.jpg

 

 

image.jpg

 

HP Recommended

It's there in your picture so it is not the problem which i'm thinking.

Did you try to print dirrectly from printer's inner reports from front button? Are they blank too?

Change another print cartridge to see if it's the issue.

HP Recommended

Yes, when I try to print reports from the menu on the front of the printer those pages are blank too.

I tried 2 different new cartridges because it was working fine one day/ then blank. I am at a loss - thanks for you help, keep the suggestions coming if you can think of any more.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.