Printing dirty pages

[savagegrace]

Why is my printer printing dirty images?

[Jacky-D]

@savagegrace

Thank you for visiting the HP Support Community. I'm sorry to inform you that your image was rejected because of personal information (serial # visible in image). From our Rules of Participation:

Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.

Sharing serial numbers or product keys, personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.

Please remove or otherwise hide any serial numbers and then repost your image.

Thank you

[Dovid · Accepted solution]

Hi Savagegrace,

Since the admin group removed your image, this might take a couple of passes.  Let me try.  Dirty images usually means one of two things.  Either the background is high, which means there is lots of uniformly distributed random toner dots on the entire page.  OR, periodic or structured stuff on the image like lines in the direction of printing,  bands across the page, or periodic dots down the page.  Each of these has a different fix.  For a first suggestion, please find in the control panel under setup and service the cleaning page.  Execute this to clean stuff off the fuser that usually might cause repeating stuff down the page.  Second, make sure you are using Genuine HP cartridges.  Non HP cartridges often leak toner and cause what look like dirty prints.  

Finally, if you can provide another image that doesn't contain personal info, we can more easily identify the problem and get you back to better printing.  Dovid