• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended
HP LaserJet P2015dn
Microsoft Windows 10 (64-bit)

I print a lot of documents from the manual feed tray.  I just changed to a new computer.  On my old computer, whenever I wanted to print to the manual feed tray, I would choose the appropriate paper source from the page setup menu in MS Word - both first  page and other pages (I was using 2007 version, I am now using 2013 version).  When I printed the document, I had to put paper in the manual feed tray and hit start on my printer (or I would add paper afer I hit print, and the little trigger mechanism in the manual feed tray would activate) and the entire document would print, as long as I had enough paper in the manual feed tray.

 

With my new computer, I follow the same procedure, but I have to hit start for each page.  The entire document will no longer print by itself.

3 REPLIES 3
HP Recommended

That is because the printer itself probably has a setting for size or type for the manual feeder which does not match what the job is asking for so if you had a control panel you could read it would be saying use bond letter or whatever instead and when you hit the green button it takes the one page and does the same for the next page. You have to make sure in the driver that tray 1 is set to any size and any type which may or may not work since you really need to access the actual printer with the software that came with the printer to change trlay 1 to any and any. To see what tray 1 is set for just press and hold the green button down until both lights start to blink and release and the printer will print a config page which should tell you what the printer thinks is the size and type tray one is set for.

HP Recommended

I did as you suggested and the configuration shows that the tray 1 size is set to any size and the tray 1 type is set to any type

HP Recommended

In that case when you go to print choose file print and then go to printer preferences and make sure tray 1 is selected in the driver not the word program and see if it works. Tray selection works better when done in the driver and not in the application.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.