Printing from phone

[Lynnmdw]

My partner needs to use my hp printer from his phone but it keeps asking for a password. Where do i find that? It is an HP Laser Jet MFP  M139-M142 Printer series.

[Dragon-Fur]

@Lynnmdw 

Welcome to the HP Community --

if your partner has a supported phone type (Android / iPhone)

And

The phone is running a version of the Operating System supported in the application

And

Both phone and printer are on the same network

Then

There are possible solutions.

The "Password" you need depends on the method you are trying to use.

According to the documentation,

==============================

HP Print Service Plugin

Supported versions of Android can apparently use HP Print Service Plugin

I'm not aware that the app requires more than the password to your Wireless network.

Sorry, I cannot check for you -- I don't have an Android phone.

==========================

AirPrint - iOS / iPadOS

Supported versions of iOS can use AirPrint -- AirPrint is built into iOS.

I'm not aware that the app requires more than the password to your Wireless network.

==================================

HP App

Smart Advance - Premium Print and Scan Features

From here it is more complicated, though certainly doable.

Smart Advance is package of premium print and scan features available for HP+ enabled printers and select non-HP+ printers.

Your printer qualifies in the second group:  "select non-HP+ printers".

Remote Printing

Print Anywhere is available you (as the owner of the HP Smart / HP Connected Account) and to "invited users".

It's a lot just to print a document or two.

Read the information later in this message (Section Smart Advance) -- then decide how / whether you want to proceed.

Ask if you need additional information.

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             References / Details

====  ====  ====  ====  ====  ====

- Airprint –

HP Document

 HP printer setup (Apple AirPrint for iPhone, iPad)

- HP Document -

 HP Printers - No AirPrint Printers Found error (iOS, iPadOS)

and

From Apple

 About AirPrint 

Excerpted

How to use AirPrint

AirPrint is a technology built into most popular printer models, including the printers and print servers listed here. To use AirPrint, you don't need to install an app, additional drivers, or other software. 

 Use AirPrint to print from your iPhone or iPad

 How to print from your Mac
 How to print from your iPhone or iPad

 Connect an AirPrint printer to a Wi-Fi network

and

 Apple - Recommended settings for Wi-Fi routers and access points

====  ====  ====  ====  ====  ====

-- HP Smart Advance --  HP App

HP+ enabled printers and select eligible non-HP+ printers

 Read >>> About HP Smart Advance for HP printers

HP Smart Advance enhances the HP app experience by including additional features and tools, such as Advanced Scan, Advanced Shortcuts, and Print Anywhere. HP app settings and features vary by device, printer model, and country/region.

Note:

To access the HP Smart Advance features, your HP+ enabled  or eligible non-HP+ printer must be set up in the HP app with an HP account. For more information, go to HP printer setup (HP app).

HP Smart Advance features

HP Smart Advance includes the following enhanced features and tools:

• Advanced Scan includes automated scan quality features, Advance Presets, and conversion tools to work with text from images. For more information, go to Using advanced scanning features (HP app).
• Advanced Shortcuts includes Save as Text Files and Smart File Name settings. For more information, go to Use HP app Shortcuts.
• Print Anywhere allows you to send a print job to your printer from anywhere. For more information, go to Print Anywhere with the HP app.

 Advanced Scan - Notes - Details

 HP printers - Using advanced scanning features (HP App)

Read all, including the FAQs

• What is the HP Smart App and its requirements?
• What if my cloud printer is missing, offline, or unavailable in the HP Smart app?
• What do I do if the advanced scan features are missing (HP Smart app)?
• Which non-HP+ printers are eligible for Print Anywhere?

If still using HP Smart - Windows

Watch Video >  How to use the Print Anywhere feature in the HP Smart App | HP Support

OR

  If using HP App (replacement for HP Smart - Now available on Android and MacOS / iOS)

 Watch Video >  Use the Print Anywhere feature in the HP App 

 HP printers - Cannot find the advanced features in the HP Smart app

===================================

Mobile Printing 

LaserJet MFP M139-M142, M139e-M142e series: HP LaserJet MFP M139w, M139we HP LaserJet MFP M140a*, M140w, M140we HP LaserJet MFP M141a*, M141w, M141we, M141cw HP LaserJet MFP M142a*, M142w, M142we

HP app / HP Smart app (recommended) Print Anywhere with the HP Smart app HP Print Service Plugin Apple AirPrint Samsung Print Service Plugin Mopria Print Service USB On-The-Go (Base models only) * Base model

===================================

Message Content References

-- Take advantage of the extensive HP Video collection --

                                            ↓↓↓↓↓↓↓

Technology Tips - Video Gallery from our HP Expert greenturtle

 Technology Tips– YouTube Video Help for Printers

 HP Support Official Channel – HP Support Video Gallery

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

HP LaserJet MFP M139-M142 Printer series  

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Real people who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"

[Jerry_57]

Hi @Lynnmdw,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If your HP LaserJet MFP M139-M142 printer is prompting for a password when trying to print from a phone, you'll need to locate the default printer PIN. Here's how you can find it:
 

Locate the PIN: The default PIN is typically found on a sticker located inside the printer. Open the toner access door of your printer to find a label that displays the printer's Username and PIN.
 

.

Wireless Connection: If your printer is connected via wireless, ensure that both the printer and the phone are connected to the same network.
 

HP App: You can also manage your printer settings, including configuring connections, using the HP app. This may provide additional options for accessing and managing your printer's settings. HP App – For HP Printers, Laptops, and Tech Accessories | HP® Official Site
 

Reset Password: If you or someone else has changed the password from the default, you may need to reset it through the printer's embedded web server (EWS).


I hope this helps.

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Jerry_57

HP Support