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‎08-20-2019 10:17 AM

HP Recommended
Product: HP Color LaserJet Pro MFP M477 PCL 6
Operating System: Microsoft Windows 7 (64-bit)

When printing on high gloss labels (currently using the "Card Glossy 176-220g" setting on the printer) the labels are not crisp and at times appear to be smudged with lettering from something that was printed previously.   I am using labels from Online Labels (OL2279WS).  It is almost as something (ink) is sticking on the fuser (or other internal parts)  and not properly applying to the labels.   The printer will randomly "clean itself" and after that process labels print better but you still don't get a full sheet of perfect labels.

 

Thanks for your help...

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-21-2019 10:12 PM

HP Recommended

How are you feeding? From the MP tray or the paper tray? MP tray is preferred.  I would also suggest that you set the paper type as label instead of glossy as this will cause the printer to feed slower and reducing the chance of smearing.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

2 REPLIES 2

‎08-21-2019 10:12 PM

HP Recommended

How are you feeding? From the MP tray or the paper tray? MP tray is preferred.  I would also suggest that you set the paper type as label instead of glossy as this will cause the printer to feed slower and reducing the chance of smearing.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎08-23-2019 04:06 AM

HP Recommended

Thanks Professor - that did it.   I really appreciate your help.  Now I can quit wasting these expensive labels.  

 

Have a great weekend!

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