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‎10-14-2019 02:33 AM

HP Recommended
Product: HP Laserjet P4014

HP P4014 Laserjet Tray 1 Manual feed keeps asking to press "Ok" to print job

3 REPLIES 3

‎10-14-2019 08:55 AM

HP Recommended

More details please. Are you trying to print to tray 1 or are tray 2 print jobs being redirected?

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‎10-15-2019 01:56 AM

HP Recommended

Hi

Issue is when sending any print jobs to tray1 only tray2 is okay - this is a network printer - Thank You

 

CTG1

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‎10-15-2019 07:03 AM

HP Recommended

Check the configuration settings for tray 1. There should be a setting for "prompt unless already loaded" . Also make sure that the users are sending the job to tray 1 and not MP tray. It is the same tray of course but treated differently by driver.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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