Printing-paper jam issue

[BernadetteV]

The printing stopped and the sheet of paper jams exactely at the same place everytime,  on the second page of a printing job...

What can I do?

Thank you.

[Guy-1]

Sounds like it may be the paper pickup roller is worn.  Try giving the roller a clean with a cloth and a little water,  if it clears the issue (even temporarily) then you will need to replace the roller.

[BernadetteV]

Thank you for your answer, but not sure that it is the issue, as the first page always goes and print perfectly, but for some reaon the second page always stops at the same place...

[Guy-1]

Give it a try, I've had a similar issue on other printers.  The first page picks up OK, but then struggles to pick up the second page, this then causes a timing issue so the printer thinks it hasn't picked up the paper (paper has not reached one of the sensors within the specified time) and stops the printer / indicates a paper jam.