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‎03-07-2019 02:35 AM

HP Recommended
Product: HP Color Laser Jet CP1515n
Operating System: Microsoft Windows 10 (64-bit)

Hello

I think that this problem has existed since I updated to Windows 10. Tried different drivers but with the same results. Currently I have original HP toner installed. Suggestions for action?

/alvar

 

 

HP Print and Scan Doctor 5.2HP Print and Scan Doctor 5.2HP CP1515n diagnose part of pageHP CP1515n diagnose part of pageHP CP1515n diagnose part of pageHP CP1515n diagnose part of page

1 REPLY 1

‎03-08-2019 01:56 PM

HP Recommended

@alvar1,

 

Welcome to the HP Support Community!

  • Are you documents cutting off from the edges?
  • Are you facing the same issue when you make a copy?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-color-laserjet-cp1510-printer-series/3422465/model/3422467/d...

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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