Printing stopped, Filter failed Laserjet CP1025

[Mappy21]

Hi, 

I have a HP Colour laserjet CP 1025 printer, connected by usb cable to an iMac on Mac OS 10.14.3 (Mojave)

Since upgrading to Mojave I have been getting Printing error, filter failed.

I have reset the printing system, re-installed the printer, same problem.

I have formatted the mac, and done a clean install of Mac OS 10.14.3, same problem

I have tried a second printer of the same model (I bought another of the same model to not waste my spare toners) 

Same problem.

Next, I tried to add the printer to a Macbook pro, (Mojave) and after an apple update installing the drivers, I experienced the same problem. This laptop can correctly print to 2 different models of HP laser printers (Laserjet 2200dn and Laserjet pro 1102w, both network printers, and an Epson XP-760 by USB)

Can anyone offer any help ?

Many thanks

Glenn

[atharva_gp · Accepted solution]

@Mappy21,

Thanks for reaching out to the HP Support community!

HP LaserJet CP1025 Color Printer is not supported with macOS 10.14 Mojave. HP LaserJet CP1025 Color Pinter driver for macOS 10.14 Mojave are not available from the HP website or Apple Software Update. However, Gutenprint (formerly called Gimp-Print) provides open-source basic print drivers for many printers that would otherwise not be supported in Mac OS X. To see if your printer is supported, go to Gutenprint drivers for more information.

NOTE: Gutenprint drivers are not supported by HP or Apple.

HP LaserJet CP1025nw(network capable model) printer is AirPrint compatible. If in case you are using the HP LaserJet CP1025nw and the printer is connected to your home network, then try setting up the printer with AirPrint.

Here is how to do it:

Please ensure that the Mac is up to date with its software. If you are unsure you may use the steps available here to update Mac software.

1.) Click the Apple menu, click System Preferences, and then click Print & Scan or Printers & Scanners.
2.) Check if your printer name displays in the Printers list, If your printer is listed, click the printer name, click the minus sign to delete the printer.

3.) If you see multiple printer queues for the same printer, remove all extra printers by selecting them one at a time, and then click the minus button at the bottom of the list.

4.) Click the plus sign, click Add Printer or Scanner, click the printer name.

5.) Click the Use or Print Using menu, select AirPrint or Secure AirPrint in the pop-up menu. Then click Add.

6.) Try to print.

Let me know how if this helps.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping.

[Mappy21]

Thanks for the reply,

Sadly it's the USB only version, so no AirPrint option.

I think its time to get a different model !

[melissamorton]

That worked for me. Thanks!

[atharva_gp]

@melissamorton,

Glad to have helped.

Please feel free to reach us back if you need any further help.

Cheers!