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HP Recommended
C4780
Microsoft Windows 10 (64-bit)

I am printing a one page document but the printout included all the document macro code. I want to just print the document content.

 

The document is all text but it is printing stuff like what is listed below:

 

%!PS-Adobe

%%Title

%%Creator

%%Begin Prolog

 

The content of my document is:

Welcome to Torch Lake Unit 8

 

  • Unit 8 has added wireless internet access SSID=TLCA-Guest PW=Welcome1
  • We have removed cable TV and added some streaming channels instead. Each TV has a ROKU channel changer that controls the TV and channel selections. We are subscribed to the following channels: Philo, UtubeTV, NetFlix, PBS and you will find some movies on PLEX. Please do not order pay per view programs or other service otherwise we will charge cost against your security deposit.
  • Keys to the cottage are on the key rack above the dryer. There is also a key to the trash dumpster. Trash pickup is on Thursdays.
  • Feel free to use the fire pit and the firewood. We ask that you only use the firewood for Unit 8 fire pit. It is not a community wood supply.
  • The gas grill is also available for your use.
  • We have added 2 security cameras on the pole barn. These were placed only to protect the pole barn and its contents.

 

 

1 REPLY 1
HP Recommended

@MSR4364

Thank you for joining the HP Community

 

I suggest you do a Hard Reset on the printer

 

(1) Turn the printer on, if it is not already on.

(2) Wait until the printer is idle and silent before you continue.

(3) With the printer turned on, disconnect the power cord from the rear of the printer.

(4) Unplug the power cord from the wall outlet.

(5) Wait at least 60 seconds.

(6) Plug the power cord back into the wall outlet.

NOTE: HP recommends connecting the printer power cord directly to the wall outlet.

(7) Reconnect the power cord to the rear of the printer.

(8) Turn on the printer, if it does not automatically turn on.

 

The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

 

Then, refer to this document: https://support.hp.com/in-en/document/c01954177 for Unexpected Text Prints.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.