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HP Recommended
I am printing with the HP M452dn printer. Recently the printer leaves smudge marks in the same location ~every 2 inches down the page (please an example image below that was printed on the cleaning test page). Similarly these smudges also pull text that is printed and smudge that text at different spots on the page. Printer cleaning and diagnostic features did not resolve the issue. Thank you for an insight and help that may be provided.
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Accepted Solutions
HP Recommended
Fuser roller has delaminated, common issue on this series. Fuser is only rated to 50K pages max. This error often shows up at around 35-40K pages. Either replace the fuser or replace the printer. You could try rebuilding the fuser but you need a lot of patience for these model fusers.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
HP Recommended
Fuser roller has delaminated, common issue on this series. Fuser is only rated to 50K pages max. This error often shows up at around 35-40K pages. Either replace the fuser or replace the printer. You could try rebuilding the fuser but you need a lot of patience for these model fusers.
If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.
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