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‎04-05-2020 09:58 AM

HP Recommended
Product: Color Laserjet Pro MFP M281fdw

My printer is mentioning that the black toner is low but the percentage is 70% 

7F68C5A9-E1D8-48DE-83A4-38280AC9238A.jpeg

It does result in the black not printing nicely deep black...

Is anyone familiar with this and knows how to solve this! 

2 REPLIES 2

‎04-05-2020 11:11 AM

HP Recommended

Are these OEM or 3rd party cartridges. If you are not getting true black it may be that the black is defective or the chip is reading wrong and the cartridge is actually empty.

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‎04-08-2020 02:12 AM

HP Recommended

Thanks for your reply.

The toners are from HP and is relatively new...

I checked the chip and nothing seems wrong there..

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