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- HP Community
- Printers
- LaserJet Printing
- Prints only in shades of yellow but test page is ok

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03-15-2020 08:55 AM
When I try to print any colored image it always comes out in shades of yellow, no other colors.
However test page prints all colors fine, displays all cartridges at 100%.
So I know it's software issue because my cartridges are ok. And it printed fine 3 months ago.
I have tried:
- Taking cartridges out, looking at them and putting back in. Yellow and magenta look identical.
- Using other clean computer with freshly installed drivers (same windows 10) and it's still is yellow shades.
How do I make it print in all colors?
Test pages below
03-17-2020 03:17 AM
Try this it may help.
There's a solenoid seats behind right cover and besides a motor.
Learn that from the youtube.
https://www.youtube.com/watch?v=O7K07cyVv3o
But i don't think you need to take the metal cover off to get to the solenoid like what's done in the youtube.
You only have to move the black plastic away a bit to make yourself easy to put into the V-shape paper and that's will be good enough.
Just put a piece of V-shape paper into the solenoid's open side and the paper itself can't too thick to make the solenoid open/close freely.