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‎06-19-2018 01:34 PM

HP Recommended
Product: M601
Operating System: Microsoft Windows XP

Hello, i have problem with the fuser M601 , the fuser is distorts the image. the problem is  the ink is adhere to the fuser.

 

the firts picture you will see the sheet printed  and never went through  fuser with the purpose  test and the second picture you will see the problem , fuser is distorting the image. anyone knows how to fix that?

firts.jpgsecond image fuser problemsecond image fuser problem

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-20-2018 04:04 AM

HP Recommended

Hi adalberto1,

 

How many pages have you printed so far with this fuser ?

Make sure that you use the correct settings for paper size and paper type. These must match with the paper you are using.

Remove the fuser and inspect its cylinder surface for any damage on its film.

Does this problem happen on all pages (eg. configuration page, supplies page) ?

 

Awaiting for more info on this,

 

Cheers!



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

View solution in original post

1 REPLY 1

‎06-20-2018 04:04 AM

HP Recommended

Hi adalberto1,

 

How many pages have you printed so far with this fuser ?

Make sure that you use the correct settings for paper size and paper type. These must match with the paper you are using.

Remove the fuser and inspect its cylinder surface for any damage on its film.

Does this problem happen on all pages (eg. configuration page, supplies page) ?

 

Awaiting for more info on this,

 

Cheers!



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!
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