Problem wireless LaserJet Pro M102w

[Elib94]

Hello, I've had this printer for quite some time and everything seemed to work fine, until a few months later I couldn't print through my wireless, neither in my laptop nor android. I tried installing the printer again and it worked that day, but the same happened when I tried to print again later that week. 

The display on my printer has the 'ready light' and 'wireless light' on (not blinking), and when I check on the status of the printer it says it's connected. (I have all my devices and the printer connected to the same wifi - not wifi direct).

I'm not an expert in technology so if someone could help me, in the plainest English you could, please do so. THANKS!

[sandytechy20]

@Elib94

Welcome to HP forums, I see that you are getting printer connectivity issue.

Perform a power reset

1. Turn on the printer, if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait at least 30 seconds.
5. Plug back the power cable straight to a wall outlet without any surge protector and printer.
6. Turn on the printer.

Update the printer firmware

Refer this HP document for steps to printer firmware:- Click here

Follow the steps in this document to setup wireless connection on the printer.

Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.