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‎03-19-2018 10:48 AM

HP Recommended

Sorry, I guess the video has now been taken down, since it is for a very old product.  You can find something like it on YouTube

 

https://www.youtube.com/watch?v=zuGGL6bz7PQ

 

This is labeled as an HP video and shows the missing color iussue and how to move the small alienation pin under the cartridge to make it work.  You really only have to watch from 1:55 to the end to see how to do it, the rest is how to tell which cartridge.  

Dovid

I am an HP Employee
I work in Laser Jet Printing ((;-)>
The opinions expressed here are my own and not those of HP. Kudos are always appreciated if I have helped you.
Toner Color Cartridge Troubleshooting | HP Printers | HP
Toner Color Cartridge Troubleshooting | HP Printers | HP
youtube.com/watch?v=zuGGL6bz7PQ
Learn how to perform a workaround for HP toner cartridges that have the missing print issue. Want to see what cartridges and supplies are available for your printer? Visit http://www.hp.com/supplies/printer. For other helpful videos go to http://hp.com/supportvideos or ...
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