Problem with installing drivers for LaserJet P1505 on Windows 10 64-bit

[Pavelol]

Hello,

I have problem with installing drivers for my HP LaserJer 1505 printer.

I have Windows 10 64-bit.  I downloaded drivers for that Windows. When I am trying install it there appears window with:  Program printer software installer stop working.

[DavidSMP]

Hi @Pavelol,

Thanks for stopping by the HP community. A very good day to you.  I reviewed the post regarding assistance with the printer installation.Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that. 🙂

For better clarity and to assist you better I would require more information regarding this:

• Did you uninstall and reinstall the printer full feature software and check again?
• Did it happen after a software or OS update?

then perform a clean uninstallation and reinstallation of the printer software by following these steps:

• First, unplug the USB cable from the printer, if present.
• Go to Control panel – Programs and feature – Select all the HP Photosmart printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" (There is a space between .exe & /) and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to the Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

Restart your computer.

• Then create a new user account as an administrator  from this link: http://hp.care/2rZfJBC
• Then download the latest full feature driver from http://hp.care/2j1mILe download and install the basic drivers.
• This should do the trick for you.

• If this does not do the trick, please download the Windows Built-in drivers by following instructions from this link: http://hp.care/2o3acvH

  This will resolve the issue for you.
  
  Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient, going by your technical expertise and competence I am sure you will be able to perform these steps without breaking a sweat. 🙂
  
  Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great.To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.Take care now and have a terrific week ahead. :