Problems with double sided printing

[Catharina1]

When I print on both sides, page 1, 3, 5 etc are perfect.

But on page 2, 4, 6 etc the distance the text is printed in relation to the top of the document, seem to be "random". 

I prefer text to begin at the same distance from the top of the document on all pages. 

I do not have the slightest idea what causes this.

Would be happy if someone know how to correct this.

Thanks

[Kumar0307]

@Catharina1

Welcome to the HP Support Community!

Updating the printer firmware and macOS may resolve this issue. Let us try these steps:

Step 1: Update the printer firmware

Click here to download and install the latest firmware from your computer.

Click here to know different methods of updating printer firmware.

Step 2: Update macOS

Click here and check under "How to get updates for earlier macOS versions"

Once updated restart the computer.

Step 3: Print a cleaning page

1. From the Home screen on the printer control panel, swipe left, and then touch Setup.

2. Touch Service, and then touch Cleaning Page.

3. Load plain, white paper when you are prompted.

4. Touch OK to begin the cleaning process.

5. Try to print again to see if the issue is resolved,

Let me know how this goes.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!