Queue stuck -won't print 7MD72E

[cmi25]

I set this up with the HP help desk last week.  It will print a test page, but nothing else.  I got on with HP's AI over the weekend and while there, it started printing again.  All I am doing is restarting modem, laptop, and printer.  I have done nothing else.  

It's back to not printing again.  I get no error message and I can't figure out how to clear the waiting document (which I get as an error message in my Print Dialog box) and get it started again.  Bluetooth is working and there is no flashing exclamation point.

[ferRX]

Hi @cmi25 

Please follow steps from the next video to reset Wireless connection on the printer:

>> https://www.youtube.com/watch?v=XmRrGORAO9c

* Click YES   to say thank you, 

* Click Accepted as Solution when question is answered.

Best regards,

ferRX.