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‎04-02-2020 11:30 PM

HP Recommended
Product: HP LJ PRO CP1025 COLOR PRODUCE CE913A
Operating System: Microsoft Windows 10 (64-bit)

PRINTING TONE NOT RECYCLING AND ATTENTION LIGHT , READY LIGHT ON.  SO PLEASE SOLVED THE PROBLE REMOTE ACCESS OR SEND HP SERVICE PERSON VISIT MY HOME AND REPAIR THE PRODUCT IMMEDIATELY.

 

1 REPLY 1

‎04-03-2020 12:43 AM

HP Recommended

With network cable plugged in from browser keying IP address then the CP1025 will tell you what's wrong with it.

If you don't know what's the IP address is.

If connected with network cable -> you can find it in the printer property's connected port.

If connected with USB cable -> Add new printer in Windows then you can see it.

All above mentioned should  connect network cable with CP1025 first and power on.

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