REAR DOOR CAN NOT CLOSE HP M177FW

RED0121 · ‎09-28-2017

I REMOVED A PAPER JAM SO I OPENED MY PRINTER REAR DOOR HOWEVER AFTER I HAVE DONE SO, MY PRINTER REAR DOOR CAN NOT SHUT CLOSE AND IT KEEPS ON PROMPTING A "REAR DOOR OPEN"

I FOUND THESE PIECES BESIDE THE PRINTER. ANY SUGGESTIONS HOW TO FIX THIS PROBLEM?

THANK YOU.

Copier-Pro · ‎09-29-2017

I cant seem to see the pictures attached but will try again to open the post and try to help if posible.Keep me posted on this problem.Thank You.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

Copier-Pro · ‎09-29-2017

These parts go in the back of the printer just underneath the fuser unit.I did find a manual showing nicely on the internet.I did try to download it but lost connection.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

fmaggi · ‎04-02-2018

i lost this part, can you help me to know the part number and where to buy it?

jaitly · ‎06-19-2019

i lost these two locks. from where can i get the new one and at what price. please help as my printer is not working due to them

kevin-t · ‎06-21-2019

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue by clicking here.
To be more helpful with your post, you can add key information if you desire:
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about posting in the community, please feel free to send me a private message!

Thank you

I work on behalf of HP

Create an account on the HP Community to personalize your profile and ask a question