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‎07-29-2018 06:44 AM

HP Recommended
Product: LaserjetPro MFP M521 Dn
Operating System: Microsoft Windows 7 (64-bit)

I just setup my printer and loaded the software from the cd.I installed Read iris pro14 but when i open the program it says to load the software for the printer witch i did.Then if i want to activate the program it ask for a product key.Can someone pls advise where i can get this key from.I would really like to start this printer to its max capabilities.

Thank You.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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1 ACCEPTED SOLUTION

Accepted Solutions

‎07-29-2018 08:10 AM

HP Recommended

Hi @Copier-Pro

 

The HP LaserJet Pro MFP M521dn does not include Read IRIS OCR software adn therefore the 3rd party spftware will not be activated, the READ IRIS Pro software activates automatically only when a full feature software is installed for a supported HP printer.

 

You may find any supported HP printer listed below:

https://support.irislink.com/en-us/article/734-readiris-pro-14-for-hp-download-and-activation

 

Also Read IRIS Pro 15 is not included with your printer:

https://support.irislink.com/en-us/article/738-readiris-pro-15-for-hp-download-and-activation

 

Also by reviewing your printer specifications I could not see it include any IRIS Pro activation:

https://store.hp.com/us/en/pdp/hp-laserjet-pro-m521dn-multifunction-printer

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

View solution in original post

2 REPLIES 2

‎07-29-2018 08:10 AM

HP Recommended

Hi @Copier-Pro

 

The HP LaserJet Pro MFP M521dn does not include Read IRIS OCR software adn therefore the 3rd party spftware will not be activated, the READ IRIS Pro software activates automatically only when a full feature software is installed for a supported HP printer.

 

You may find any supported HP printer listed below:

https://support.irislink.com/en-us/article/734-readiris-pro-14-for-hp-download-and-activation

 

Also Read IRIS Pro 15 is not included with your printer:

https://support.irislink.com/en-us/article/738-readiris-pro-15-for-hp-download-and-activation

 

Also by reviewing your printer specifications I could not see it include any IRIS Pro activation:

https://store.hp.com/us/en/pdp/hp-laserjet-pro-m521dn-multifunction-printer

 

Regards,

Shlomi



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂

‎07-29-2018 10:16 AM

HP Recommended

Hi I would like to assist to the best of my ability to solve your problem.I hope the information i supply will be of help.

Sorry to hear this is not part of the great machine.Is there any way that OCR software will work on this model.

Pls.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################
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