Readiris Pro

[katzel]

I am trying to set up Readiris on my printer.  It seems that this can only be done if I allow Explorer to take over my computer. Is this correct?  

[Raj1788]

@katzel

Thank you for joining the HP Community

The OCR scanning feature is included in the Printer Full Software Solution.

However, I recommend you delete the driver at the root level and Install the drivers, follow the steps below:

Remove the USB if connected

1.) In Windows, search for and open Programs and features 

2.) Select your HP Printer 

3.) Select Uninstall 

4.) In Windows, search for and open Devices and printers 

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose `Delete' or `Remove Device' 

6.) Open up the run command with the "Windows key + R" key combo. 

7.) Type printui.exe /s and click Ok. (Note: there is a space in between "printui.exe" and "/s") 

8.) Click on the "Drivers" tab 

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom 

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers 

Then, Click on this link: https://support.hp.com/in-en/drivers/selfservice/hp-color-laserjet-pro-m280-m281-multifunction-print... to download and install Printer Full Software Solution.

Try to scan.

Refer to this document: https://support.hp.com/in-en/document/c03945971 for HP LaserJet Pro MFP - Obtain Readiris Pro software.

Keep me posted, how it goes!

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Have a great day!

Cheers:)