Recieved the Ox8007007e error code. What do I do?

[BensoBen]

How do I resolve the error code Ox8007007e issue? 

[A4Apollo]

Hi! @BensoBen, Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!

I understand when you print from the printer you are getting a 0x8007007e error.

Don't worry I'll try to help you out.

Did you make any changes to your printer?

Are you able to make a copy of your printer?

Is your printer working with a USB connection?

Excellent description and a great diagnosis done. It is greatly appreciated.

Reset the printer

In some cases, removing the ink cartridges and resetting the printer can clear the error message.

1. Turn on the printer.

2. Wait until the printer is idle and silent before you continue.

3. Disconnect the USB cable from the rear of the printer. If your printer has a network or wireless connection, leave it connected.

4. Remove the ink cartridges from the printer.

5. With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet or power strip.

6. Wait at least 60 seconds.

7. Plug the power cord back into the wall outlet.

      NOTE:

   HP recommends connecting the printer power cord directly to a wall outlet.

8. Reconnect the power cord to the rear of the printer.

9. Turn on the printer, if it does not automatically turn on.

   The printer might go through a warm-up period. The printer lights might flash, and the carriage might move.

10. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.

11. Reinsert the ink cartridges, and then close the ink cartridge access door.

12. If you receive a prompt to print a calibration page, do so.

13. If you disconnected the USB cable, reconnect it to the rear of the printer.

14. Try to print.

Try updating the printer firmware and check if it helps.

Update the printer firmware using this link. Click Here

Refer this article to further troubleshoot 0x errors on your printer. Click Here

If the issue still persists after trying out the steps it is a hardware issue with the printer.

I will share you few details through a private message about the service options dedicated to the printer.

Please watch your inbox for more information.

Let me know if this works!

Have a great day! 🙂

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