Region reset request - HP Color LaserJet Pro MFP M479fdw (Europe to Americas)

[Maurice1979]

Hello,

I purchased my HP Color LaserJet Pro MFP M479fdw (Product Number: W1A80A) in the Netherlands (Europe). I have since moved to Paraguay (South America) and can only find 414A (W2020A/W2021A/W2022A/W2023A) toner cartridges locally. My printer currently requires 415A (W2030A/W2031A/W2032A/W2033A).

I would like to request a regionalization reset from Europe to Americas so I can use locally available 414A cartridges.

Thank you in advance for your help.

[BeemerBiker]

I notified the moderator of the problem.

Changing the region code can be difficult as described here.

When an agent contacts you ensure that the agent is familiar with the OS you are using. If the agent is in a different time zone try to get one in your time zone. If that is not possible you may need to choose the best time to make a contact.

I read that only 3 or 4 region changes are allowed. It depends on which AI bot I ask.

You may need WhatsApp to work through the region reset procedure.

1. The printer should be connected using a printer USB cable to the computer.
2. You need to have the printer full feature software installed on your computer.
3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.
4. The cartridges must be genuine HP.
5. Make sure HP Smart App is installed.
6. If the printer is not under warranty, then the ink cartridges need to be in the warranty period.