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‎10-31-2025 11:15 AM

HP Recommended

Hello, I have an HP LaserJet M234dwe printer purchased in the United States.
I recently moved to Italy and I was able to continue using the printer with a power adapter.

I had to change the toner and I recently bought a genuine HP 135A cartridge, but the printer shows this message:“The indicated cartridges are not intended for use in this printer as currently configured.”


I understand this might be due to a regional restriction.
Could you please help me perform a regional reset (change of region) so that I can use European cartridges?

 

Thank you.

3 REPLIES 3

‎10-31-2025 12:22 PM

HP Recommended

Hello @Daniele45 , how are you ?

 

In this case, you will need to contact HP US and request that the printer be regionalized for your new country.

After that, it will recognize and function correctly.

 

Best regards

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‎11-07-2025 12:29 AM

HP Recommended

How can I contact them? 
I saw that for similar situation I’d get contacts here with instructions

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‎11-07-2025 05:58 AM

HP Recommended

Hello @Daniele45 

 

You can contact us by phone and request the regionalization process.

 

Best regards

Welcome to the Community, I am a volunteer and private messages will not be answered.
If the answer was helpful and/or you would like to say "thanks", Click on the button“Yes” Did I help solve the problem? Don't forget click “Accept as a solution” , If anyone has the same question, this solution might be helpful.
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