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HP Recommended
Color LaserJet Pro MFP M177fw
macOS 10.13 High Sierra

Hello, according to the thread here: https://h30434.www3.hp.com/t5/LaserJet-Printing/Color-Laserjet-Pro-MFP-M177fw-will-not-leave-the-HP-...  , the last step if nothing else works is to perform an NVRAM reset. I'm getting a Scanner Error 13. I've followed troubleshooting steps both in that thread and these others: https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/MFP-M177fw-Scanner-Error-13/td-p/3658410https://h30434.www3.hp.com/t5/Printers-Archive-Read-Only/HP-Color-LaserJet-Pro-MFP-M177fw-screen-fro... ... with no luck. Would someone please send me those instructions?

/Ben
3 REPLIES 3
HP Recommended

Bumping Up - Still need help with this please.

/Ben
HP Recommended

@nwt2010

 

Welcome to HP forums, I see that you want to perform NVRAM reset on your printer.

 

As the steps to perform an NVRAM reset is confidential and dedicated to your printer. I will be sending you a private message please watch your inbox for more information.

 

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Hi sandytechy20,

I sent you a private message stating your instructions did not work (with more details). What are my next steps?

/Ben
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