Reset HDD HP LaserJet M880

[TOR22]

Hi, I have M880 that has HDD Locked, i tried logging in to preboot menu with service code  11085513
 and go to Adminsitrator/Managed Disk/ and the option there is grayed out. anybody know how to do it right?

[Valsimot]

You don't need to use service pin to access the preboot menu.

Do you have any error code with HDD or any issue with printer?

[TOR22]

Hi Valsimot,

it still crossed out and prevent me from accessing it. i need my HDD Driver lock to be disable. any additional info?

[Valsimot]

Is the printer working? 

Why do you want to acces HDD?

[TOR22]

I'm going to use it for another printer. 

[Valsimot]

Another M880 or a different model?

[TOR22]

Same model

[Valsimot]

Does first M880 works with that HDD without any errors?

Have you inserted HDD in 2dn M880 to see what happens?

[Alex-TATS]

Hi TOR22,

If you want to put the HDD from one printer to another, then you will have to unlock it first.

Put the HDD to the new printer and let it boot. It won't. You will get an error and enter the pre-boot menu.

You then have to go to Administrator -> Manage Disk -> Boot Device -> Erase/Unlock. After that, go back and select Download -> USB Thumbdrive in order to install the latest firmware you have stored in a USB flash disk and which must be inserted in the front usb port. After it is comleted, select Continue and let it boot.

I hope this may help you,

Cheers!

[TOR22]

Hi Alex,

I will try your suggestion, will be back for updates. thanks!