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‎02-03-2019 10:07 AM

HP Recommended
Product: 1102w
Operating System: Microsoft Windows 10 (64-bit)

I am volunteering helping reconfigure several printers.  I need to reset the NVRAM on some 1102W printers, upgrade their firmware and then install them with using Windows 10 (64).

1. I need the procedure to reset their NVRAM.

2. When I try to install the current software Windows 10 seems to indicate the software is out of date even though I just downloaded it from HP indicating I needed a Windows 10 (64) version.  Is there a version that works with Windows 10 (64)?

3.  Same question as 2 regarding the firmware update file.

 

Thanks

2 REPLIES 2

‎02-04-2019 03:59 PM

HP Recommended

@Umpapa10

Thank you for joining the HP Support Community

 

I have sent you a private message, to reset the printer that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

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‎02-04-2019 04:09 PM - edited ‎02-04-2019 04:12 PM

HP Recommended

thanks

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