06-18-2019 09:35 AM
asks for password, none set, can`t access meny`s or settings on keypad nor browser. Default password? or resetting options. the manual is no help here. Any ideas?
06-20-2019 10:15 AM
Welcome to the HP Support Community!
Resetting the printer to its factory settings may resolve this issue.
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Let me know how this goes.
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