Resetting CM1415fnw

[Ahmed_Azar]

I have just purchased a 2nd hand Laser Jet Pro CM1415fnw printer but whenever I go in the System Setup menu it asks me for the password. I don't have the password and neither does the importer who imports 2nd hand printers. Can someone help me reset the password please.

Thanks ... Ahmed

[VK14]

Hi!

Follow the below steps to reset the printer.

1. On the product control panel, touch the Setup button.
2. Scroll to and touch the Service menu
3. Scroll to and touch the Restore Defaults button, and then touch the OK button. The product automatically restarts.

[Ahmed_Azar]

Hi VK14

I tried doing that but it asks for the password when I press the service button. I need to reset the printer without the password

[muj851 · Accepted solution]

Hi Ahmed,

Thank you for visiting HP forum,

I have send you a private message with steps

Hope this helps you !
 
Make it easier for other people to find solutions, If my post resolved your problem, please mark it as "Accepted as Solution"
 
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Although I am an HP employee, I am speaking for myself and not for HP.

[Ahmed_Azar]

Thank you so much. Followed the 2 step process and it worked beautifully. Thank you again for your help and support

[ncruz1980]

I need the reset instructions as well. can someone please PM them to me? Thank you!

[pslj1100]

[nithinbp]

Hi Ahmed 

I have the same issue with hp laserjet pro cm1415fnw. Can you help me to reset the printer.

[Ahmed_Azar]

The solution mentioned in the chain above worked like a charm. just follow the instructions and you are good to go

[Sharonp1968]

We have a CM1415FN colour printer that is password protected, the employee who set the password has left the company and we need to reset the printer so that we can use it, PLEASE HELP!