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‎10-16-2019 06:22 PM

HP Recommended
Product: CLP-775nd
Operating System: Microsoft Windows 7 (64-bit)

I have a Samsung CLP-775nd. Every time I try to print something, It can print the first page without any problem. But after it print the first page. It show paper jam inside machine. However, there are no paper inside the machine . And I had already re-set the printer( unplug the printer when the power is on)

2 REPLIES 2

‎10-16-2019 07:38 PM

HP Recommended

Check that the paper sizes that the printer think are loaded are what are actually in the printer. Also make sure that the drivers and application are not set to the incorrect size.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎10-19-2019 02:28 PM

HP Recommended

It still doesn’t work.

 

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