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‎02-20-2018 01:59 AM

HP Recommended
Product: C480W
Operating System: Microsoft Windows 10 (32-bit)

I have a Samsung Printer. I get error message S6-3231 and don't understand wat its mean.

1 REPLY 1

‎02-20-2018 04:03 AM

HP Recommended
The printer cannot find the selected wireless network. If your printer is/was connected wirelessly then check that the printer and access point (AP) are configured correctly and functioning properly. The User guides for each device should have the appropriate instructions.

Check for any external environmental changes (was the printer or AP moved, devices such as a microwave oven or steel filing cabinet placed nearby, etc.). If either the printer or AP was moved, make sure they are still close enough together to work.

If you don't use the wireless feature, the User guide should tell you how to turn it off.
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