• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
HP Recommended
HP LaserJet Managed MFP E52645dn
Microsoft Windows 11

Good day!

Since last year we are having issue with Scan To Sharepoint. It suddenly stopped working.
I found one information that Microsoft disabled basic authentication in favor of modern authentication. The only solution from HP is to update the firmware.

We updated all our printers to 5.9.2.3 , but it's still not working. 
Is someone having the same problem or is it working for you?

Affected HP printers:
HP Color LaserJet MFP E87750
HP LaserJet Managed X58045dn

Best regards!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->