Scan both sides

[emsel]

I need to determine how to scan documents of both sides. 

I can not find any reference for this LaserJet and have been told

by help sites it is not possible.  I can not believe HP would release

a color laser jet for business without that capabities.

I had an HP inkjet printer which had that capability.

in fact, even though I no longer have the inkjet, an old computer still has

the software.  it seems I can link the old computer to the new colorLaserJet

and the double sided scanning works.

The old software recognizes the LaserJet and I can scan from the Laserjet.

[sandytechy20]

@emsel

Welcome to HP forums, I see that you want assistance ins canning on both sides.

• Provide the complete printer model or the product number?

Reply with the requested information for more assistance.

Cheers.

[emsel]

Thank you for replying to my query

The Color LaserJet Pro model number:

MFP M277-M281

I  hope you can help, it takes so long to scan both sides without the software. 

Mort Allison

[personal information removed per Rules Of Participation]

[sandytechy20]

@emsel

Thanks for the reply.

I appreciate your time and effort.

Perform root level uninstalltion to remove all the printer related software's.

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Remove all instances of the same.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers. 
• Restart the PC again.

Download and Run full feature driver for the printer

Click here to install the driver.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.