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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Printers
- LaserJet Printing
- Scanner Error 22' Displays

Create an account on the HP Community to personalize your profile and ask a question
02-21-2019 04:12 AM
Try these steps -
1) Turn on the printer, if it is not already on.
2) Wait until the printer is idle and silent.
3) With the printer turned on, unplug the power cord from the printer & wall.
3) Wait for 60 seconds.
4) Plug the power cord back into the printer and wall, ensure the printer is plugged into the wall & not to a surge protector.
5) Turn on the printer, if it does not automatically turn on.
Also, try updating the printer's firmware. Click on this link to download and install the firmware.
Let me know how that goes.
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Asmita
I am an HP Employee