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‎08-22-2019 05:36 AM

HP Recommended
Product: Hp1005

Hi I'm using HP laser jet M1005 printer. I'm getting the scanner error 15, when it turns on. Why is it so? 

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-22-2019 01:55 PM

HP Recommended

the printer probably has a defective optical unit or drive motor inside the scanner assembly.  

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2 REPLIES 2

‎08-22-2019 01:55 PM

HP Recommended

the printer probably has a defective optical unit or drive motor inside the scanner assembly.  

Tags (1)

‎08-22-2019 08:38 PM

HP Recommended

Thanks a lot, but how to solve? 

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