cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
3 1 0 0
Message 1 of 2
89
Flag Post
HP Recommended

Scanning error 12

Mfp1005
Microsoft Windows 10 (64-bit)

Showing scanning error 12 and not able to scan

1 REPLY 1
Highlighted
Level 11
Level 11
3,828 3,812 400 815
Message 2 of 2
51
Flag Post
HP Recommended

Scanning error 12

Scanner error 12 is a problem with the scan head not moving. Check Youtube for videos on some things you can do to try and resolve the issue.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation