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HP Recommended
HP Laserjet Pro 400 color MFP M475dn
Microsoft Windows 11

HP Laserjet Pro 400 color MFP M475dn used with Windows 11 and USB connection

Have used for many years printing and scanning launching with HP scanning App Icon on toolbar

A while ago I found that the App dialogue box had changed to Chinese and couldn't find a setting to change language

Decided to remove printer and re-install with printer now showing as HP Laserjet 400 color MFP M475dn UPD PCL6

Printed a test page successfully but printer app not showing in list of Apps and no sign of scanner.

HPscan.exe appears to be missing from the installation.

Should I find and install HPscan.exe - where should it be?

 

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