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- HP Community
- Printers
- LaserJet Printing
- Scanning with document feeder - line down the page

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12-13-2017 02:02 PM - edited 12-16-2017 04:50 AM
When scanning using the document feeder, I get a vertical line down the centre of the page that is printed.
All fixed, thank you
Solved! Go to Solution.
Accepted Solutions
12-14-2017 09:24 AM
When scanning using the ADF the scanner only uses the small piece of glass underneath the document feeder and not the complete glass.Make sure the small slit glass is clean and sometimes there might be a scratch in the glass that causes the line.Hope this will help.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
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I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
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12-13-2017 02:25 PM - edited 12-16-2017 11:33 AM
See:
Comment...
There might actually be a speck of "something" that is causing the line -- shine a flashlight at an angle along the very edge of where the glass meets the ADF output -- clean the area with a lint free cloth and perhaps use a tiny brush to manage any crevices.
Edits
Thanks to @Copier-Pro for the clarification!
Added graphic to illustrate:
Printer_MFP277_ADF_Glass_1
Reference
Printer Homepage – “Things that are your printer”
Drivers and Software, Videos, How-to, Troubleshooting, Manuals, Product Information, and more
HP Color LaserJet Pro MFP M277dw
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12-14-2017 09:24 AM
When scanning using the ADF the scanner only uses the small piece of glass underneath the document feeder and not the complete glass.Make sure the small slit glass is clean and sometimes there might be a scratch in the glass that causes the line.Hope this will help.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!
#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################