Selected incorrect country during printer setup

[glassman3]

I inadvertently selected Argentina when setting up my LaserJet printer for the first time. My fingers were a little shaky and so like an idiot I even managed to quickly press the confirmation dialog that came next. Now when I print certain documents - such as the HP ePrint confimation webpage - the language appears to be in Spanish even though the printer confirms that my language settings are in English.

Is there any way to select the correct country from an administrator service menu or something? I tried resetting the printer to Factory Defaults from the user service menu and my problem persisted. I even tried a cold reset by powering on the printer and touching the bottom right corner of the touchscreen while the printer went through it's boot process. While the cold reset worked, unfortunately my problem still persisted.

Is there any way to do a complete factory reset so that I can choose my language again? Is there anyone that may be able to help me with this?

[ShlomiL · Accepted solution]

Hi @glassman3

I have sent you a Private Message.

You may access it by clicking the Envelope icon at the top right side.

Regards,

Shlomi

[glassman3]

Thank you so much. That worked!