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- HP Community
- Printers
- LaserJet Printing
- Setting up LaserJet Pro M12w wirelessly with Mac

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08-14-2017 08:12 PM
My printer is making me feel very dumb right now!
I'm following all instructions on HP website and in manuals BUT hit a wall when I get asked to hold the network and information buttons at the same time to get the claim code - this printer doens't have an info button - just power/wifi/and an X.
I've downloaded the driver and I get nowhere,
The network light on the printer doesn't turn solid blue - and the instructions tell me that to get it to go blue I have to insert the CD the printer came with --- my computer doesn't have a CD drive!
Using Mac Yosemite as my OS.
PLEASE HELP
08-15-2017 05:28 PM
This is a great location to get assistance! I read your post and see that you are unable to setup wireless connection on HP LaserJet Pro M12w printer. I would like to help you resolve this issue.
Perform a power reset.
- Turn on the printer, if it is not already on.
- Wait until the printer is idle and silent before you continue.
- With the printer turned on, disconnect the power cord from the rear of the printer.
- Wait at least 30 seconds.
- Reconnect the power cord to the rear of the printer.
- Turn on the printer.
Click here and refer the document to setup wireless connection on the printer.
Let me know how it goes.
Cheers.
Sandytechy20
I am an HP Employee