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HP Recommended
Laser jet Pro
Mac OS X 10.5 Leopard and older

What does “Supply memory error” in the little screen mean? 

1 REPLY 1
HP Recommended

It means that the printer can't read or is having trouble interpreting information data stored on toner cartridges chip.

 

There could be several reasons, but most often are the usage of non-genuine toner cartridges.




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