Supply memory error

[Valwade]

We have changed all the toner cartridges starting with the yellow one. Printer worked ok after just that one, but having now changed all 4 we are getting error message - supply memory error. We have checked they are fitted correctly and switched it off and back on but no go. Any ideas please?

[Kumar0307]

Hi @Valwade

Welcome to the HP Support Community. I'd be happy to assist you.

Do you see an error code with the message?

Kindly refer to this document to resolve the supply memory errors on the printer. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[Valwade]

No error code. I tried replying and sent a photo but for some reason the reply obviously hasn’t got through. We have bought a new printer as we cannot manage without. Thank you.