Suppy memory error

[TOR22]

Printer is having several Supply memory errors

10.00.03

10.01.03

10.02.03

10.03.03

10.05.03

10.06.03

10.07.03

10.08.03

Printer suggests removing toner and putting new ones. Tried removing, shaking and placing back the toner but the error still shows up.

Jobs are unable to continue due to the error. Restarted printer and the errors so far have not happened so far.

There is now a new message on the printer message center.  “Searching for LPDC license”

I was able to do a test login with my Badge and do a test copy successfully. Restarted machine again but it is still showing the message about the LPDC license.

Anyone on the same boat?

[Alex-TATS · Accepted solution]

Hi TOR22,

“Searching for LPDC license” means that your printer when you connect it to a network tries to get the speed licence assinged to it via the internet.

Have you bought a speed licence for your printer ? (so it can be E87650 or 87660? The last two digits of the model specify the speed in pages per minute. 40 - 50 - 60 pmm.)

The base speed is 40 pages per minute.

The printer cannot access HP's server to get the speed licence or a speed licence hasn't been assigned to it.

You should contact the company from which you bought this printer, because this printer is a managed printer and they may help you with the speed licence.

I hope this sheds some light into this,

Cheers!