Solved: Re: System is Hang when Printing Documents - HP Support Community

KP_Ramanan · ‎06-21-2016

Hi,

Product Name: HP Laserjet 4250

Operating System: Microsoft Windows 8.1

I am having an issue where, whenever I try to print from my computer, it causes whatever program I was using (MS Office, PDF etc...) to crash unexpectedly. I first tried to uninstall then reinstall the software and configure printer again... the same issue occurred.

Please Resolve my Issue.

Thanks in Advanced!

KP_Ramanan · ‎06-23-2016

Hi,

I installed the HP Driver "upd-pcl6-x32-6.2.1.20636" in my network PC. And then Add network Printer. Now Hanging issue is solved.

I think this problem is occured by Driver Issue.

Thank You!

View solution in original post

Reskape · ‎06-21-2016

Hello @KP_Ramanan

How do you have the printer connected to the PC?

If you install this printer into a second PC , do you have the same problem ?

Although I am an HP employee, I am speaking for myself and not for HP.

Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution .

KP_Ramanan · ‎06-21-2016

Thanks! Mr. Reskape,

This PC in Network. I tried in different network port and OS also reinstalled. OS version Windows 8.1. But, still problem occured.

KP_Ramanan · ‎06-23-2016

Hi,

I installed the HP Driver "upd-pcl6-x32-6.2.1.20636" in my network PC. And then Add network Printer. Now Hanging issue is solved.

I think this problem is occured by Driver Issue.

Thank You!

System is Hang when Printing Documents

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