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- HP Community
- Printers
- LaserJet Printing
- The printer driver stuck and won't install

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08-26-2019 08:39 AM
I tried so many times to install the driver but it keeps closing while installing, I even did a format and installed a new windows on the computer, this is the first time for me to install windows 10, before it was windows 7.
The printer is visible in the windows and it's name is visible too but is won't work unless I install it's driver, that what my windows says to me.
This is a link (here) for the problem, it just closes like this and the driver isn't installed
The printer is HP Laserjet P1007
Operating system is an up-to-date windows 10 x64
Thanks
08-28-2019 11:44 AM
@WaseemMuadi, Welcome to HP Support Community!
Use HP Print and Scan Doctor
Download HP Print and Scan Doctor and run the program. It will automatically diagnose and fix any installation issues
For more information, go to https://support.hp.com/in-en/topic/printscandoctor.
I would suggest you try the Windows built-in drivers. Follow the steps below:
• Go to Control Panel - Devices and Printers - Click on "Add printer" and follow the on-screen instructions.
• When the page prompts for the drivers, select "Windows update". The driver list will be updated.
• Click HP, Hewlett Packard, or Hewlett-Packard in the Manufacturer pane, and then click the name of your printer in the Printers pane.
Refer to this document HP Printers - Installing and Using the Windows Built-in Print Driver for help.
Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee