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‎04-07-2020 04:07 PM - edited ‎04-07-2020 04:30 PM

HP Recommended
Product: M281cdw
Operating System: Microsoft Windows 7 (64-bit)

Hello HP Community,

 

Recently my laser printer did not fully print the image on part of the page. I have been printing on the same setting of Transparencies with good printing results. However recently its starting to flake. As you can see from the attached image, the toner did not bond with the page, it looks like the toner is flaking off the page. This is only happening on specific part of the page. How can I remedy this issue? Thank you in advance. 

 

Example1.jpg

 

Thank you

2 REPLIES 2

‎04-07-2020 05:19 PM

HP Recommended

Is this repetitive down the page? If so, you likely have something stuck to the fuser or the fuser is damaged.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Was this reply helpful? Yes No

‎04-07-2020 05:46 PM

HP Recommended

Thank you for your response. Currently its on one spot of the page not repetitive down the page. 

How can I clean the fuser or replace it? 

Is there a fuser model number to replace the current fuser?

 

Thank you.

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